Shipping Policy - Lumewo
Last updated: December 2025
At lumewo, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand how your orders are processed and delivered.
Order Processing Time
All orders placed on lumewo are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
In case of high order volumes, product drops, or unforeseen circumstances, processing times may be extended. Customers will be notified via email if there is any significant delay.
Shipping Locations
Currently, lumewo ships within India only.
We do not offer international shipping at this time.
Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout before completing your purchase. Any promotional free shipping offers will be clearly mentioned on the website.
Estimated Delivery Time
Once your order is shipped, the estimated delivery time is:
- Metro cities: 3–5 business days
- Other locations: 5–8 business days
Order Tracking
After your order has been shipped, you will receive a shipping confirmation email containing the tracking number and courier details. You can use this information to track your shipment until delivery.
Shipping Delays
Lumewo is not responsible for delays caused by courier partners, natural events, government restrictions, or other circumstances beyond our control. However, we will assist you in tracking and resolving any shipping-related issues.
Incorrect Address or Failed Delivery
Please ensure that all shipping details provided at checkout are accurate and complete. lumewo will not be responsible for orders delayed or returned due to incorrect or incomplete address information. If an order is returned due to failed delivery attempts or incorrect address details, re-shipping charges may apply.
Damaged or Missing Packages
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with clear images of the package and product. We will review the issue and take appropriate action as per our policy.
Contact Us
For any shipping-related questions or assistance, please contact us at:
Email: shoplumewo@gmail.com